Back home

coming home was a pain, first off trying to get a seat booked on the long haul flight back seemed impossible. China Southern Airlines who run the flight under partnership with KLM would not book seats for us and said on the phone it had nothing to do with them and we should contact KLM even though on my ticket it says contact China Southern Airlines, the lying bastards and this is just the beginning. On the day we left we got to Beijing on time and then had to locate the check in desk, even though we were there early we were told all the other passangers had booked their seats already...wait a minute, didnt they tell us earlier they couldnt prebook seats, next they said they could not give us a boarding pass for the Amsterdam to Dublin flight which was a first and also meant that we would have to find the check in desk once we touched down in Amsterdam which I was worried about as it was tight enough time wise, I think we only had an hour and a half to get on our next plane. While waiting for our flight an announcment that our plane would be delayed by 20 mins came, which started a panic 45 mins later and still no plane, people were pissed and started looking for staff to complain to, 1 hour and a half later and I knew we had missed our connecting flight. We finally boarded the plane and waited around for another hour and a half before taking off on our 10 hour journey to Amsterdam.

Got there went to the transfare desk and was told we had been rebook for 9:00 the next morning and with no compensaton or hotel or even food vouchers as KLM said the flight was run by China Southern Airlines and they dont compensate, I told the girl as they are a partnership it should fall on them as a shared responsibility and we should not be left stranded for the night, the fuckes just dont care.

Their partnership seems just a convenient way for them to blame each other if something goes wrong, I wont be using them again and would suggest other people avoid them. So had to sleep on airport benches and it was no fun at all. Finally got home the next morning after 36 hours of travel hell. Thanks KLM and China Southern Airlines.